Login\Connectivity Issues

Incident Report for Pepperi

Resolved

This incident has been resolved.

Posted Oct 20, 2022 - 10:40 UTC

Update

Improvement in Pepperi connectivity

Dear Customer:

There is an improvement in the connectivity to Pepperi.
We are continuing to investigate the root cause of the problem with our login infrastructure and working towards a full resolution.
To try to connect please log out of the web app and log in again in a new tab. On mobile apps if you cannot sync close the app then start it and login again.

Thanks,

Your Pepperi Team

Posted Oct 20, 2022 - 10:22 UTC

Investigating

Dear Customer:

You may be experiencing connectivity issues to Pepperi.
Currently you can use Pepperi mobile apps offline. Activity will sync once the connection is restored.
We are working on resolving this as quickly as possible. We'll update you when the issue is resolved.

Thanks,

Your Pepperi Team

Posted Oct 20, 2022 - 07:22 UTC

This incident affected: Pepperi - Webapp.